Kilian Krug is a Berlin-based Consulting Designer and Concept Developer, with a background in system design and information architecture. He facilitates conceptual workshops and designs user experiences and interactions for digital tools and services.
Visual thinking and working with mental models are essential elements of his work. Kilian believes that visual thinking is a key skill for mastering the challenges of the 21st century and that working visually should be tough from an early age.
Kilian is founding member of the design and research network Plural, who are working on digital strategies, interactive presentations, as well as on branding and communication.
Todays health care takes place under immense time pressure: A quick diagnosis leaves little room for doubt, much less for a second opinion from a colleague.
Working on Ada for Doctors (formerly Medx DX), Plural intensively unpacked mental models and medical diagnostic processes. We conceptualized an interactive tool that visualises the reasoning process in an intuitive interface doctors can immediately relate to: The UX is based on the internal dialogue doctors are repeatedly trained in from the start of their education. It visually compares observations and assumptions until the diagnosis is sound.
The intuitive functionality did not only convince in clinical trials: Also, Ada was awarded the Usability-Award and the German Federal government and industries’ innovation prize »Land of Ideas«.